Privacy policy

Privacy policy

The data controller is:
John Doe Capital GmbH
Königsallee 60F
D-40212 Düsseldorf

kontakt@jcg.eu

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

 

1. access data and hosting

You can visit our websites without giving any personal information. Whenever you call up a website, the web server merely automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, this serves to protect our legitimate interests in the correct presentation of our offer, which are predominant in the context of a weighing of interests. All access data will be deleted at the latest seven days after the end of your visit to our website.

 

Hosting Services by a Third Party Provider
As part of processing on our behalf, a third party provider provides us with the hosting and display services for the Website. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope described here.

 

This service provider is located in a country outside the European Union for which the European Commission has established by decision an adequate level of data protection.

The John Doe Capital GmbH server is hosted by Shopify Inc. (Shopify Inc., 126 York Street, Suite 200, Ottawa, ON, Canada, K1N 5T5; +1-888-329-0139.) Shopify provides us with the online e-commerce platform that allows us to offer you our products online. Your data is stored on Shopify servers. Shopify stores your data on servers secured by a firewall.
When you access theJohn Doe Capital GmbH website, the following access data is stored in Shopify:
- the page from which the file was requested
- the name of the requested file
- the date and time of the request
- the amount of
data transferred - the access status (file transferred, file not found, etc.)
- the description of the type of web browser or operating
system used - the IP address of the requesting computer


These data are required exclusively for technical or statistical purposes; they are not compared with other data sets or passed on to third parties, even in part.

 

2. data collection and use for contract processing, contact

We collect personal data when you provide us with this information as part of your order or when you contact us (e.g. by e-mail). Mandatory fields are marked as such, because in these cases we need the data for the execution of the contract or for the processing of your contact and you cannot complete the order or send the contact without their indication. Which data is collected can be seen from the respective input forms.

We use the data you provide us with in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for the execution of contracts and processing of your enquiries. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of any retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.

 

3. data transfer 

In order to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves if you open an account there. In this case you must log in to the payment service provider with your access data during the ordering process. In this respect the data protection declaration of the respective payment service provider applies.

PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Shopify: https://help.shopify.com/de/manual/your-account/privacy/GDPR

 

4. cookies

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, provided that you have given your consent to do so in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.

Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). You can see the duration of storage in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited. Every browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Furthermore, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

 

5. social media

Use of social plugins from Facebook, Twitter, Pinterest

On our website we use so-called social plugins ("plugins") from social networks.

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. Through the integration of the plugin, the providers receive the information that your browser has called up the corresponding page of our website, even if you do not have a profile or are not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published in the social network and displayed to your contacts. This serves to protect our legitimate interests in the best possible marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

The purpose and scope of data collection and the further processing and use of data by the providers on their sites as well as a contact option and your rights and settings options to protect your privacy can be found in the data protection notices of the providers:

https://www.facebook.com/policy.php

https://twitter.com/de/privacy

https://policy.pinterest.com/en/privacy-policy

If you do not want the social networks to associate the data collected through our website directly with your profile in the relevant service, you must log out of the relevant service before visiting our website. You can also completely prevent the loading of plug-ins with add-ons for your browser, e.g. with the script blocker "NoScript".

Our online presence on Facebook, Instagram

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. There we inform about our products and current special offers.
When you visit our online presence in social media, your data may be automatically collected and stored for market research and advertising purposes. So-called user profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your end device. The visitor behaviour and interests of the users are stored in these cookies. This serves according to Art. 6 Para. 1 lit. f. DSGVO, this serves to safeguard our legitimate interests, which predominate in the context of weighing up interests, in an optimised presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (permission) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a DSGVO.
As far as the aforementioned social media platforms have their headquarters in the USA, the following applies: The European Commission has issued an adequacy finding for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here .
For detailed information on the processing and use of data by the providers on their websites, as well as a contact option and your rights and settings options for the protection of your privacy, in particular the option to object (opt-out), please refer to the providers' data protection notices linked below. Should you nevertheless require assistance in this regard, you can contact us.

Facebook :
https://www.facebook.com/about/privacy/ The data processing is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO, which you can view here .
Further information on data processing in the context of visiting a Facebook fan page (information on Insights data) can be found here.

Instagram: https://help.instagram.com/519522125107875

Possibility of appeal (opt-out):

Facebook : https://www.facebook.com/settings?tab=ads

Instagram: https://help.instagram.com/519522125107875

 

6. contact details and your rights

 As a data subject, you have the following rights:

  • in accordance with Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent described therein;
  • in accordance with Art. 16 DSGVO, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;
  • according to Art. 17 DSGVO the right to demand the deletion of your personal data stored with us, as far as further processing is not
    • on the exercise of the right to freedom of expression and information;
    • to fulfil a legal obligation;
    • for reasons of public interest, or
    • is necessary for the assertion, exercise or defence of legal claims;
  • in accordance with Art. 18 DSGVO, the right to demand the restriction of the processing of your personal data, provided that
    • the correctness of the data is disputed by you;
    • the processing is unlawful, but you refuse to delete it
    • we no longer need the data, but you need it to assert, exercise or defend legal claims or
    • you have lodged an objection to the processing pursuant to Art. 21 DSGVO;
  • in accordance with Art. 20 DSGVO, the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;
  • pursuant to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can turn to the supervisory authority of your usual place of residence or workplace or to the supervisory authority of our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact data in our imprint.

Right of objection
Insofar as we process personal data as explained above in order to safeguard our legitimate interests which are predominant in the context of weighing up interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will not process your personal data further for these purposes, unless we can prove compelling reasons for processing worthy of protection that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims

This does not apply if the processing is for direct marketing purposes. In this case we will not process your personal data further for this purpose.

ANALYSIS TOOLS AND ADVERTISING

 

7. Facebook Pixel, Facebook Custom Audiences and Facebook Conversion


Within our online offer, the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used.

With the help of the Facebook pixel, it is possible for Facebook to determine you as a visitor to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and do not have a harassing effect. With the help of the Facebook pixel, we can further track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

  • Privacy policy of Facebook
    The processing of data by Facebook takes place within the framework of the data use policy of Facebook. Accordingly, general information on the display of Facebook ads, in the data use policy of Facebook. Specific information and details about the Facebook Pixel and how it works can be found in Facebook's help section.
  • Basis
    The use of the Facebook Pixel as well as the storage of "conversion cookies" is based on Art. 6 para. 1 lit. a DSGVO. 
  • Data processing contract
    For the processing of data for which Facebook acts as data processor, we have concluded a data processing contract with Facebook in which we oblige Facebook to protect our customers' data and not to pass it on to third parties.
  • You can opt-out
    You can opt-out of the collection of your data by the Facebook pixel and the use of your data to display Facebook ads. To control what types of ads are displayed to you within Facebook, you can visit the page set up by Facebook and follow the instructions there about usage-based advertising settings. The settings are platform agnostic, meaning they are applied to all devices, such as desktop computers and mobile devices. You can also opt-out of the use of cookies for reach measurement and advertising purposes by visiting the Network Advertising Initiative opt-out page and additionally the USwebsite aboutads.info or the European website youronlinechoices.com.